1. VivaCity Limited provides design, development, assembly and installation of machine learning software, sensors, and video analytics technology for solving traffic and transport issues.
2. As a company, we are committed to understanding our customers’ needs and expectations, and fully satisfying their requirements, as well as complying with relevant laws and regulations, and any applicable codes of practice.
3. To help us achieve these aims, we have implemented a Quality Management System (QMS) complying with the international standard ISO 9001:2015.
4. We are committed to continually improving the effectiveness of our QMS, as well as our company’s products and services, and have set and will monitor performance against relevant quality objectives and targets.
5. This policy is periodically reviewed to ensure its continuing suitability, and communicated to staff and all sub-contractors working for us or on our behalf, through induction and general awareness training, as well as being shown on our website for the benefit of all of our interested parties.
Chief Operating Officer